Monday, March 26, 2012

Travel chaos: Bangkok airport ordered to get its act together

by CNNGo staff

Airport officials are working to solve issues of overcrowding and painfully long immigration lines that are causing many passengers to miss flights at Bangkok?s Suvarnabhumi International Airport.

Immigration troubles have been acute for nearly a month according to various reports, with some travelers complaining of wait times of more than two hours at both departure and arrival immigration checkpoints last week.

Depending on the time of day, international fliers either breeze through or get stuck in travel gridlock. 

"Allow plenty of time to go through passport control," advised traveler J Cullen of the United Kingdom on Skytrax's Airlinequality.com on Wednesday. "It took us a very uncomfortable [and squashed] hour to get through a queue of only 20 meters."

In response to the overcrowding and insufferable lines, Thai Prime Minister Yingluck Shinawatra says she wants all budget carriers to move to Bangkok?s secondary Don Muang airport to ease congestion at Suvarnabhumi. 

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